Support FAQ's
Information covering KIS Legacy Machines
How can I order ticket stock?
You can place your order for ticket stock by clicking here to go to the direct website.
Where can I go and order custom ticket stock?
Please contact our sales team by emailing your order to KIS Sales.
Can I order repair parts for my DT10, DT30, or G2?
Unfortunately, the manufacturer of these machines has discontinued production and support. As a replacement for the legacy machines, we have developed a new Android app designed for general admission events. You can find that here.
Email our KIS Sales Team here for more information and pricing.
Can I still purchase legacy KIS Ticket machines? Specifically models such as DT10, DT30 and G2?
Our manufacturer has discontinued production of these machines; however, we have developed a new Android app designed for general admission events. You can find that here.
Please contact our sales team by emailing your order to KIS Sales.
Downloads
KIS DT10 Brochure & Documentation
DT10 Brochure
Parking permit printer PDF
DT10 Manager Instructions
v3.03 Word file
DT10 Machine Manual
Hardware and software installation Word file
DT10 Operator
v3.03 Word file
DT10 Operator Optional Features
v3.03 Word file
KIS DT30 Brochure & Documentation
DT30 Ticket Machine
Brochure file
DT30 General Operations
Word document
DT30 Manual
Word document
DT30 Manager Instructions
Word document
DT30 Audit Codes Summary
Rev1 document